Your policy wording would have been sent with your purchase confirmation via Email or Post. Copies of policy wordings are also available from the insurance provider’s website. Personal possessions coverage could include scenarios such as;
For the loss or theft of personal money or travel documents, this must be a police report. For baggage delays written confirmation from your transport provider is needed including the date and time the baggage was returned, if at all.
What information will I need to provide?